METI Support Forum

[dmanning]

METI is pleased to present the opening of the METI Community forums. In this forum, you can discuss everything and anything relating to customer and technical support for the METI products and services.

The METI Customer Support Mission is to provide the best customer support in an efficient and timely manner at the lowest cost to our customer. It is our belief that you should have access to a live person to help you resolve your simulator issues—no matter what the issues are. Your ability to fully utilize your system is a priority to us, and we are behind you every step of the way.

This forum is designed to be an invaluable resource for sharing ideas and knowledge related to support issues. If you need help that you cannot find here you can contact us directly at:

METI US Customer Support
Monday—Friday from 7:00 a.m. to 6:00 p.m. ET
1-866-462-7920
support@meti.com

METI Canada Customer Support
Monday—Friday from 8:00 a.m. to 5:00 p.m.
888-516-9199
lchmielewski@stars.ca

METI International Customer Support
Monday-Friday from 8:00 a.m. to 5:00 p.m. CET
+49 6131 971 3546
international.support@meti.com

METI UK and Ireland Customer Support
Monday-Friday from 9:00 a.m. to 5:00 p.m. GMT
0800 917 1851
uk.support@meti.com

[John Edwards]

The HPS has a skin tear on seam by arm. What kind of glue is used to fix this it is maybe 1/2 inch now and on the seam that was factory glued. I want to know if it is factory glue and if I could get some or if I could buy something locally?

Any one who can help with this information would be deeply appriciated...

[redroc]

We use a variety of glues on the skin. Locktite 401 is the best. Any quality super glue will work.
If you contact METI Customer Support (support@METI.com), we may have something we can send you.

[angelpparker]

Please tell about METI products and services?

[viper2lt]

i've been wanting to purchase shirts for the virtual lab team with the METI logo. where is this available? how much? thanks!