Contact Info:

METI Customer Service Headquarters
Monday—Friday from 7:00 a.m.
to 6:00 p.m. ET
1-866-462-7920
support@meti.com

METI Customer Service Canada
Monday—Friday from 8:00 a.m.
to 5:00 p.m.
888-516-9199
can.support@meti.com

METI Customer Service Europe & Asia
Monday-Friday from 8:00 a.m.
to 5:00 p.m. CET
+49-6131-3807520
international.support@meti.com

METI Customer Service UK and Ireland
Monday-Friday from 9:00 a.m.
to 5:00 p.m. GMT
0800-917-1851
uk.support@meti.com

My METI - Customer Service

The METI Customer Service Mission is to provide the best customer service in an efficient and timely manner at the lowest cost to our customer. It is our belief that you should have access to a live person to help you resolve your simulator issues—no matter what the issues are. Your ability to fully utilize your system is a priority to us, and we are behind you every step of the way.

At METI, we know your time is valuable. We understand that when you need answers to your questions, you don’t want to wait. We have a full staff of highly trained technicians that are willing and able to meet your needs and get your simulator up and running right away.

We offer expertise and support for all of your needs. Our staff is trained to handle all of the following questions:

• Technical Support
• Software Support
• Mannequin Issues
• Education Questions
• Clinical Application Questions
• Warranty Support and Information

When you have a question or a problem with your simulator, we’re here when you need us!