Contact Info :

METI US Customer Support
Monday—Friday from 7:00 a.m.
to 6:00 p.m. ET
1-866-462-7920
support@meti.com

METI Canada Customer Support
Monday—Friday from 8:00 a.m. to 5:00 p.m.
888-516-9199
lchmielewski@stars.ca

METI International Customer Support
Monday-Friday from 8:00 a.m. to 5:00 p.m. CET
+49 6131 971 3546
international.support@meti.com

METI UK and Ireland Customer Support
Monday-Friday from 9:00 a.m. to 5:00 p.m. GMT
0800 917 1851
uk.support@meti.com

My METI - Software Upgrades

On this page you will find downloads of the latest METI software in addition to technical manuals and related information.

To download an update, click on the link and the image will automatically download to the "download" folder on your computer. After locating the downloaded file, burn the file onto a CD-ROM or save it to a USB drive. Insert the CD-ROM/USB drive into the computer you wish to update.

METIVision Software Upgrade

METI has recently released an update to its METIVision software (Version 1.0.15), which provides the following upgrades:

Enhancements:
• Support for mobile systems and recorded library synchronization
• Audio source selections now stored with the recording view layouts
• Camera settings are now saved
• Improved integration with the iStan simulator
• Improved central server system integration
• Improved online system updating notifications
• Improved integration with the 233D camera and video servers
• Improved support of audio capture
• Simplified the networking port configuration
• Addressed an issue with trend chart zooming
• Addressed an issue with importing/exporting
• Addressed an issue with recorded time formatting
• Addressed an issue around “admin” account reset
• Addressed an issue with duplicate annotations in Safari
• General system and security updates

DOWNLOAD UPDATE v1_0_15.mvu

Previous Software Upgrades

DOWNLOAD UPDATE v1_0_14.mvu
Install Instructions
Addendum to the User Guide

DOWNLOAD UPDATE v1_0_12.gpg
Install Instructions

Ultilities Upgrades

HPS Utilities Update
This update is intended for use in conjunction with a METI Customer Support Technician.  It includes MIDS Utility, Rack Edit, Monitor Calibration and other utilities.

Simulation Forms

SimForms.zip
Extraneous documents used by instructors

Software Text Formatting Upgrades

The following downloads provide an upgrade to text formatting for the HPS, ECS, PediaSIM, BabySIM and MSTC software applications.